International Shipping Policy
Thank you for choosing Nordik Eyewear! This International Shipping Policy outlines important information regarding the shipping process for our products to international destinations. Please read this policy carefully to ensure a smooth and satisfactory experience.
We currently offer international shipping to select countries outside of the United States. Please refer to the list of eligible countries during the checkout process.
After receiving your order, we will process it within 1-2 business days. Please note that this processing time does not include weekends or holidays.
Shipping Methods and Delivery Time:
We partner with reputable international shipping carriers to ensure the reliable and timely delivery of your products. The estimated delivery time may vary depending on the shipping method chosen during checkout and your location. The available shipping options will be displayed at the time of purchase.
The shipping cost for international orders will be calculated based on the weight, dimensions, destination, and selected shipping method. The shipping cost will be clearly displayed at the checkout page before completing your purchase. Please be aware that additional customs duties and taxes may apply based on your country's regulations.
Once your international order is shipped, we will provide you with a tracking number via email. You can use this tracking number to monitor the progress of your shipment on the carrier's website or through our order tracking page.
Delivery Issues and Delays:
While we strive to deliver your international order on time, please note that unforeseen circumstances such as customs clearance, weather conditions, natural disasters, or logistical issues may cause delays. We will do our best to keep you informed of any delays and work towards a resolution.
Please ensure that you provide an accurate and complete shipping address during the checkout process. We cannot be held responsible for delays or non-delivery resulting from incorrect or incomplete address information provided by the customer.
Order Modifications and Cancellations:
If you need to modify or cancel your international order after it has been placed, please contact our customer support team as soon as possible. We will make every effort to accommodate your request; however, we cannot guarantee changes once the order has been processed for shipping.
Lost or Damaged Shipments:
In the rare event that your international shipment is lost or damaged during transit, please notify us immediately. We will work with the international shipping carrier to resolve the issue and ensure you receive a replacement or a refund as applicable.
Returns and Exchanges:
For information regarding returns, exchanges, and our overall return policy for international orders, please refer to our dedicated Returns Policy page on our website.
If you have any further questions or need assistance with your international order, please don't hesitate to reach out to our customer support team. We are here to help!
Note: This International Shipping Policy is subject to change without prior notice. Please review the policy periodically for any updates or modifications.